Campus Federal Help Guide

Registration and Login 6

• Register Your Account: First Time User
• Where can I find my Member and Loan Number?
• Logging Into Your Account
• Forgotten Username or Password
• Change Password

View all 6

Viewing Payments 2

• View Payment History
• View Upcoming Scheduled Payments

Making Payments 3

• Make a One-Time eCheck Payment
• Schedule Automatic Payments (AutoPay)
• What is my balance due?

Managing Payments 3

• Manage Existing AutoPays
• Modify or Update a Future Scheduled Payment
• Manage your Payment Methods

Account Preferences 4

• Update Your Profile Information
• Manage Email Notifications
• Link Accounts to Your Profile
• Change Password

Customer Service 4

• Calling Customer Service
• Emailing Customer Service
• Submit a Help Request
• View Submitted Help Tickets (Inquiries)